Evaluation of high school websites based on users: a perspective of usability and performance study

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Publication Details

Author list: Santos A M, Cordón-García J A, Gómez Díaz R
Publisher: IGI Global
Publication year: 2019
Journal: Journal of Information Technology Research (1938-7857)
Volume number: 12
Issue number: 2
Start page: 72
End page: 90
Number of pages: 19
ISSN: 1938-7857
Languages: English-Great Britain (EN-GB)


This study has as an objective to evaluate four educational sites directed to High School through the

implementation of an assessing EQEWS Model, based on Santos, Cordón García and Gomez Díaz

(2017). The evaluating quality model is based on ten criteria, according to a Likert scale of 0 to 4.

The results gave rise to a quality ranking with the averages of the two best and the two worst sites.

These four sites were evaluated by two hundred users who answered a questionnaire applied through

of agree, disagree and undefined scale. They evaluated the performance and degree of satisfaction

while consulting the websites. The results showed that usability and navigation were the first and

second criteria to be preferred by the users. A majority of the users were satisfied with the usability

and the navigation but dissatisfied with the criteria of update and communication of the websites

they evaluated.


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Last updated on 2019-22-10 at 17:36